Via Dan Gillmor, I learn that not only was Nancy Giles’ report on Twitter just excruciatingly awful journalism, it also violated someone else’s copyright by featuring a large chunk of the video “Twitter in Plain English”: while the duration of the video’s use presumably fell within fair use, proper attribution was entirely lacking. In fact, the voiceover from the CBS report implicitly attributes “Twitter in Plain English” to Twitter itself, when in fact it was made by someone else.
So again, not only did Giles not bother to do research on how Twitter actually works and how it’s actually used, she and the rest of the production staff didn’t bother to do an acceptable job on the research they did do.